![]() You are welcome to bring along a friend or relative to the appointment if you feel this would be helpful. It would be helpful if you could inform the Audiology department before your appointment if you have any disabilities or require the assistance of an interpreter (including sign language). If you feel you have a problem with your hearing and you would like your hearing checked, please contact your GP.ĭo I need to do anything before my appointment? How do I get referred for a Hearing Assessment? Will I be shown how to use my hearing aids?.Do the hearing aids have a volume control?.What if I do not like the sound of the hearing aid?.What type of hearing aid will I be fitted with?. ![]() What will happen when I come for my hearing aid fitting?.Ear Impression for an earmould for a Hearing Aid.What will happen during my appointment?.Do I need to do anything before my appointment?.How do I get referred for a Hearing Assessment?.Post leaving the hospital is sent 2nd class. You may wish to consider special delivery services to ensure prompt arrival to us. Please ensure you put sufficient postage on items being sent to us. Please note there have been delays experienced with the post beyond our control, which may delay spares and repair services. Or email us on This email address is being protected from spambots.Or you can call 01784 884156 and they can arrange for an audiologist to call you to discuss the problem.Post it to Audiology Department, Ashford Hospital, London Road, Stanwell, Ashford, TW15 3AA.We aim to repair this within 2 working days at Ashford and 3 working days at St Peter’s. Drop your hearing aid to the Main Reception (not at the department) at Ashford or St Peter’s Hospital.Look for a solution here: (click on mould or thin tube as appropriate).If you are having problems with your hearing aid you can: These are sent second class so may take up to 10 working days to arrive. To request these please contact the Audiology department by phone, email or post, letting us know what you would like. Some community battery centres are beginning to supply batteries again but may not be (link in right hand box). Batteries can be collected from Ashford Main Reception, Woking Community Hospital and Walton Community hospital.
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